Return & Refund Policy 2025
Return & Refund Policy
Last Updated: January 2025
Returns
You may request a return within 30 days of receiving your order. To begin a return, email: CJ@TheUltimateTrends.com
Please include:
- Order number
- Item(s) you wish to return
- Reason for return
- Photos (if applicable)
Returned items must be unused, in original condition, and in original packaging unless the item arrived damaged or defective.
Refunds
Refunds are issued to the original payment method after the returned item has been received and inspected. Refund processing time is 5–7 business days following approval.
Shipping fees are non-refundable unless the return is due to an error on our part.
Non-Returnable Items
- Final sale items
- Gift cards
- Items damaged through misuse or neglect
- Items missing original packaging
Damaged or Incorrect Orders
If your item arrives damaged, defective, or incorrect, please email CJ@TheUltimateTrends.com within 48 hours of delivery with photos of the issue.
We will replace the item or issue a refund at no additional cost to you.